Privacy Policy

Effective Date: April 1, 2026

Freedome Breeze Incorporated (“Company”, “we”, “our”, or “us”) located in the state of New York, respects your privacy.

If you have questions about the processing of personal data, you can write an email to us at:
freedombreezehvac@gmail.com
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a service request, call us, text us, email us, or use our services.

This Privacy Policy applies to our website: https://freedomebreeze.com/ and to the services provided by Freedome Breeze Incorporated.

Personal Data We Collect

Wemaycollect the following types of information when you:

• Contact us directly via email.
• Fill out a contact form on our website.

When you contact us, request service, schedule an appointment, or submit a form, we may receive:

• Name
• PhoneNumber
• Email Address
• Service Address
• Billing Address

Information about appliances, A/C units, or equipment Photographs or video recordings you send to us Information about services provided, notes, estimates, invoices, and payment related information Communication with us via phone, SMS, email, website forms, or chat.

Information collected automatically

When you visit our website, we may collect: IP address, browser type, device type, pages visited, date and time of visit, referring website, general location information, cookies and similar tracking data, payment information. Weuse this data to analyze trends, administer the site, and gather demographic information.
We may use third-party payment processors to process payments. We do not intentionally store full credit card numbers on our own websites unless specifically stated otherwise.

How We Use Your Information

We may use the information collected to:

•Respond to service requests
•Schedule appointments
•Provide repair services for appliances, A/C units, refrigeration equipment, or related repair services
•Prepare estimates and invoices
•Contact you by phone, SMS, email, or send appointment reminders and service updates
•Process payments
•Improve our website and customer service
•Serve advertisements and measure marketing effectiveness
•Prevent fraud, abuse, and unauthorized access
•Comply with legal, tax, insurance, and business obligations
•Enforce our terms of service and agreements

Calls, Texts, and Emails

By contacting us or submitting a service request, you authorize us to contact you by phone, SMS/text message, email, or other acceptable means of communication regarding your service request, appointment, estimate, invoice, or related matters.

Message and data rates may apply. You may opt out of marketing text messages. Service-related messages may still be necessary to fulfill your requested work.

Mobile registration (login, SMS verification) is not available within our service. All actions must be conducted through our web interface or other channels that do not require mobile number authorization.

We do not share your personal data with third parties, except as required by law (e.g., court order, law enforcement). We do not engage in commercial data sharing with partners or external organizations.

Cookies and Tracking Technologies

Our website may use cookies, pixel tags, analytics tools, and similar technologies to:

•Understand website traffic
•Improve website performance
•Measure advertising results
•Remember user preferences
•Support online advertising campaigns

We may use tools like Google Analytics, Google Ads, Meta/Facebook Pixel, Call Tracking, CRM tools, or similar third-party services.

You can typically disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.

How We Share Information

We do not sell your personal information in the ordinary sense of the word.

We may share information with:
•Employees, contractors, technicians, dispatchers, and service providers
•Scheduling, CRM, billing, phone, SMS, and email platforms
•Payment processors
•Marketing and advertising platforms
•Insurance companies, accountants, attorneys, or business consultants
•Government agencies or regulatory bodies, if required by law
•Buyers or successors in the event of a sale, merger, or transfer of our business

We only provide information that is reasonably necessary for the applicable business purposes.

Third-Party Services

Our website and business operations may be conducted on third-party platforms, such as:

•Website hosting providers
•Analytics providers
•Advertising platforms
•CRM and dispatch software
•Payment processors
•Phone and SMS service providers
•Email service providers

These third parties may collect or process information according to their own privacy policies.

We are not responsible for the privacy policies of websites or services that we do not own or control.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, Internet transmission, email system, or electronic storage method is entirely secure. We cannot guarantee absolute security.

If we become aware of a data breach affecting information protected by applicable law, we will take legally required steps, including notification, if necessary.

Data Retention

We retain personal information for as long as is reasonably necessary to:

•Provide services
•Maintain business records
•Resolve disputes
•Comply with tax, accounting, insurance, legal, and regulatory requirements
•Enforce agreements
•Improve operational efficiency

Retention periods may vary depending on the type of information and business needs.

Your Choices

You may contact us at freedombreezehvac@gmail.com to:

•Request access to the information we may have about you
•Request correction of inaccurate information
•Request deletion of certain information, where legally and practically feasible
•Opt out of marketing emails or text messages
•Ask questions about this Privacy Policy

We may need to verify your identity before responding to certain requests.

For assistance send the word HELP via the form, or contact us by email at freedombreezehvac@gmail.com.

To unsubscribe send STOP via the form on our website, or call +19149992313.

Children's Privacy

Our services are intended for adults and property owners, tenants, managers, or authorized representatives. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

New York Residents

As we operate in New York and may collect information from New York residents, we take reasonable precautions aimed at protecting personal information in accordance with the requirements of applicable New York State law, including the New York Data Privacy Act.
If a security incident occurs that requires notification under applicable law, we will provide the relevant notice.

California, EU, or Other State Residents

Our business primarily serves customers in New York and Connecticut. If you are in a jurisdiction that has additional privacy rights, you may contact us using the information below. We will respond in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Freedome Breeze Incorporated
Email: freedombreezehvac@gmail.com
Phone: +19149992313